Shipping
We ship internationally, but we may from time to time restrict shipments to certain Countries following the advice of our couriers. If you do not see a shipping option at checkout, please contact us.
All orders are shipped via Royal Mail Tracked Delivery, unless otherwise stated. Delivery is usually within 2 working days (Monday - Friday, excluding Bank Holidays)
a. Order values over £30 - FREEb. Order values under £30 - £2.99
Express Delivery
£4.95 via Royal Mail Tracked 24 Service.
*Royal Mail aims to deliver Tracked 24 the next working day, this is not guaranteed and may sometimes take longer.
International deliveries are shipped via RoyalMail, DHL or UPS and all parcels are tracked or signed depending on the country.
PLEASE NOTE : Minimum order value is £25.00 on all Non-UK deliveries
Delivery starts at: £10.50
Returns
If for any reason you are dissatisfied with your purchase, we will gladly offer a refund on all products returned to us within 28 days of your receipt, provided they are returned in their original packaging, in an unopened and unused condition.
Please be aware that due to EU and UK hygiene regulations we cannot offer a refund, replacement or exchange on items returned in non-saleable condition.
SHAMPOOING
All your answers on shampooing answers. If you have any more, please mail our team who would love to help
Wash your hair when it is dirty
- If you have an active lifestyle and regularly swim, you may find that you have to wash more regularly after every swimming session. This is due to the chlorine in the water which can be drying.
- If you regularly exercise and sweat, again you will need more regular hair washing sessions.
- On the other hand if your hair is not dirty and you have been using very lightweight stylers, you can find that you can stretch your wash days and do it once every 2 - 3 days.
- Our Shampoos have been designed to be used as regularly or sparsely as needed because we use a very gentle cleanser that does not leave your hair squeaky clean but instead, gently moisturises and cleans your hair.
- So you see, the question of washing can be as complicated or as easy as you choose it to be.