Shipping policy

We aim to process and dispatch all orders as quickly as possible, usually within 48 hours (Monday - Friday, excluding Bank Holidays).

2PM is cut-off time for orders

 

Where do you ship to ?

We ship internationally, but we may from time to time restrict shipments to certain Countries following the advice of our couriers. If you do not see a shipping option at checkout, please contact us.

UK Deliveries

All orders are shipped via Royal Mail Tracked Delivery, unless otherwise stated. Delivery is usually within 2 working days (Monday - Friday, excluding Bank Holidays)

a. Order values over £35 -     FREE
b. Order values under £35 -    £3.50

 

Express Delivery

 £5.95  via Royal Mail Tracked 24 Service.

*Royal Mail aims to deliver Tracked 24 the next working day, this is not guaranteed and may sometimes take longer.

International Deliveries

International deliveries are shipped via Royal Mail, DHL or UPS and all parcels are tracked or signed depending on the country.

If you do not see your country listed, please contact us at onlineorder@curlyellie.com

 

International Prices start from £9.98


 

EUROPE

For all European Union (EU) orders please visit our EU website

https://curlyellie.eu/

Customs, Duty and Taxes:

Please note, for international delivery, you the customer, may have to pay custom/excise fees on your orders.

How Long will my order take

We aim to deliver all orders to the UK within 2-3 working days, unless next working day delivery is selected at checkout, in which case the aim is 1-2 working days.

  • Express  (UPS/DHL)-  between 2-5 working days depending on the country and limitations imposed by weather and unforeseen events.
  • Standard (Royal Mail) - between 5 to 10 working days,  depending on the country and limitations imposed by weather and unforeseen events.